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Frequently Asked Questions

  • Arrival Time
    <div>Arrival Time</div>
    Please allow sufficient time before your treatment to complete an AWAY ® Spa consultation form and/or Health Questionnaire. We recommend you arrive up to 1 hour in advance of your treatment so that you can change, relax and enjoy WET® area. Please be advised that late arrivals will result in a reduction of treatment time. AWAY ® Spa will provide luxurious towels, robes and slippers and any amenities required for use during your spa visit.


  • Monday - Sunday: 8AM - 8PM
  • Children aged 14 and under are invited to splash into the WET area every day between 8AM and 11AM.